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Grievance

Procedures to File Grievances
Students who wish to file a grievance against any faculty, administrator, or college
constituent related to academic and non-academic policy must follow the Grievance
Procedure. This procedure is intended to ensure the fair and equitable attempts at
resolution, collection of documentation, review of evidence, and determination.


Informal Resolution
An informal resolution seeks to mitigate or find a solution to the said grievance before
it goes through the formal grievance process. Students are encouraged to attempt
an informal resolution prior to a formal process. It is highly encouraged that students
seeking to file grievances, first contact and attempt to informally resolve the grievance
with the said employee/department associated with the suggested infraction.
Students interested in informally resolving a grievance are encouraged to reach out to
the college-appointed student advocate (advocate@centralpenn.edu). The Advocate will
assist the student through processes and procedures, and may also serve as a mediator
and support for student issues.

Formal Resolution
Students who have been unable to resolve their concern through informal methods
must submit a Formal Grievance Application to the Grievance Committee. Grievance
Application forms are available through the student advocate (advocate@centralpenn.
edu), who will assist the student in compiling the necessary documentation. Grievances
should be filed within 15 days of the grieve-able occurrence.

College Grievance Committee Processes
The Grievance Committee is comprised of full-time faculty and staff. The Grievance
Committee reviews all of the documentation submitted with the Formal Grievance
Application as well as any pertinent, available information before making a determination.
The College Grievance Committee will provide a written response to grievances within
seven days of receiving the formal grievance submission containing final determinations
and any related subsequent actions. Determinations may be:
• Approval of Grievance: There is evidence of a college policy violation. The student
has provided substantial relevant evidence of a policy irregularity, procedural
irregularity, or academic and personal prejudice that negatively affected the student.
• Denial of Grievance: There is no evidence of college policy violation. The student
has provided no substantial, relevant evidence of a policy irregularity, procedural
irregularity, or academic and personal prejudice that negatively affected the student.

Appeals Process
If student respondent is dissatisfied with outcomes of the formal grievance process,
they have the right to submit for appeal all or any parts of the determination.
All grievance appeals must be submitted to appeals@centralpenn.edu within 48 hours
of when formal grievance determinations are completed. The appeal must specify the
particular substantive or procedural basis of the appeal and not simply dissatisfaction
with the grievance process.
Appeals are reviewed by the Vice President of Student Services, who will render one of
three responses to a formal grievance determination appeal:
• Uphold the Grievance Committee’s decision: The student has provided
no substantial, relevant evidence that there were substantive or procedural
inequalities perpetrated by the committee.
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• Overturn the Grievance Committee’s decision: The student has provided
substantial, relevant evidence that there were procedural inequities
committed by the College Grievance Committee.
• Provide alternate determinations: While the student provided no relevant
evidence that there were substantive or procedural inequities perpetrated
by the committee, the student has provided mitigating circumstances that
warrant an alternate recourse to formal grievance determinations.
Appeal decisions rendered by the Vice President of Student Services are final.

Student Complaints
Central Penn College makes every effort to resolve student complaints internally. The
College expects all students to make efforts in full faith to resolve their concerns using
the established procedures outlined in the College’s Grievance Procedures. As an
additional resource, Central Penn College also provides all students and prospective
students the appropriate contact information for filing complaints with its accreditors and
state licensing agency.

Students who wish to file a complaint with one of Central Penn College’s external
accrediting bodies or the College’s state licensing agency may contact those agencies
using the contact information below:
• Middle States Commission on Higher Education, 3624 Market Street,
Philadelphia, PA 19104 (267.284.5000; web: www.msche.org).
• Medical Assisting program is accredited by the Commission on Accreditation
of Allied Health Education Programs (CAAHEP), upon recommendation of
the Medical Assisting Education Review Board (MAERB). CAAHEP, 25400 US
Highway 19 North, Suite 158, Clearwater, FL 33763, (727.210.2350),
www.caahep.org.
• The Paralegal and Legal Studies programs are approved by the American
Bar Association (ABA), 321 North Clark Street, Chicago, Illinois, 60654-7598,
(321.988.5000), www.americanbar.org.
• Physical Therapy Assistant program is accredited by the Commission on
Accreditation in Physical Therapy Education of the American Physical Therapy
Association (CAPTE), 1111 North Fairfax Street, Alexandria, VA 22314-1488,
(703.684.2782), www.capteonline.org.
• Occupational Therapy Assistant program is accredited by the Accreditation Council
for Occupational Therapy Education (ACOTE), 4720 Montgomery Lane, Suite 200,
Bethesda, MD, 20814, (301.652.6611), www.aota.org.
• The Secretary of Education and the Commonwealth of Pennsylvania to award
the Master’s of Professional Studies degree, the Bachelor of Science degree,
the Associate in Science degree, and the Associate in Applied Science degree.
Pennsylvania Department of Education (PDE), 333 Market Street, Harrisburg, PA
17126, (717.783.6788).


Statement on Academic Integrity
When students are admitted to the College, they join a community of academics
who engage in seeking truth through research. Academic dishonesty in all its forms,
plagiarism, cheating, academic misrepresentation, acts of falsification, deception and
use of prohibited academic resources, goes against the mission of accuracy and integrity
in scholarship.

Definition of Academic Dishonesty
Any student who uses the intellectual property of another without acknowledging the
original source properly has committed academic dishonesty. This definition includes but
is not limited to inserting verbatim resources from an outside source without citation;
closely imitating the word choice, sentence structure and/or paragraph from an outside
source without citation; improperly citing a source with the intention to obscure the
original source; submitting the work of another without attribution and as your own;
resubmitting the same work a second time without the permission of the original and
secondary instructor; using sources directly prohibited; and colluding with another
student with or without their knowledge when prohibited.

Consequences of Academic Dishonesty
Academic dishonesty may occur intentionally or unintentionally; however, intent is
not a factor in determining whether it has occurred. Faculty members may use their
discretion when determining consequences at the course level as to intentionality. The
College assumes that all students act in good faith and with honesty; therefore, pleading
ignorance of the policy or of academic integrity does not prevent the consequences from
being applied.

Course-Level Sanctions
Faculty members may take into consideration the following: the extent of academic
dishonesty (minimal, substantial, or complete), the rank of the student, and the course
level and requirements.
Faculty members will impose sanctions based on the following guidelines at
their discretion:
• Failing grade on the assignment but may revise for new grade
• Failing grade on the assignment but may revise for a reduced grade
• Failing grade on the assignment
• Failing grade for the course
Institutional-Level Sanctions
Once the chair of the Academic Integrity Committee is made aware of academic
dishonesty by the faculty member, the committee may impose additional sanctions if
multiple occurrences are discovered in other courses.
The Academic Integrity Committee will impose sanctions based on the following
guidelines at their discretion:
• Enrollment in academic integrity course (C-to-Pass)
• Academic warning
• Academic probation
• Academic dismissal (two terms)
• Academic dismissal (permanent)

Reporting Process
If a faculty member discovers academic dishonesty, they are required to report the
instance to chair of the Academic Integrity Committee. The reporting process can be
initiated by a faculty member once the following conditions are met: a) the faculty
member has documented evidence that a violation of the College’s academic integrity
policy has been committed, b) that the student has been notified that a violation of
the College’s academic integrity policy has been committed as well as any sanctions
that will be imposed by the faculty member at that time. While faculty members have
the discretion of imposing sanctions, reporting the instance to the Academic Integrity
Committee is required.

The chairperson of the Academic Integrity Committee will receive the original report of
academic dishonesty and convene the Academic Integrity Committee within ten (10)
days of receiving the report and will render and report a decision within five (5) days of
convening the committee.

The chairperson will notify the student of the committee’s decision as well as their right
to appeal the decision. The chairperson will file the report and decision in the student’s
record. The chairperson will submit the decision to the appropriate departments if a
change in student status is required.

Right to Appeal
The student has the right to appeal the decision of the faculty member according to the
Academic Grievance Policy outlined in the College’s catalog.

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