Center for Workforce Excellence
Central Penn College’s Center for Workforce Excellence is transforming potential into performance. The economy doesn’t stand still. Neither should your business.
Recognizing an educated workforce is key to thriving in today’s ever-changing economy, Central Penn College formed the Center for Workforce Excellence. Its focus is to deliver high quality instruction, professional development, and self-paced learning to help both employers and employees reskill as well as upskill to remain competitive in today’s economy.
Why risk trying to tackle education and training for your employees alone? Why not have a partner with the federally and state recognized accreditation and expertise to ensure the program hits the targets?
For over 140 years, Central Penn College has been a vital educational resource for employers and employees in the capital region of Pennsylvania and beyond. Our career-focused programs have been transforming the lives of our students since 1881.
Training Program Offerings
We are excited to leverage Central Penn College’s expertise in the following areas: Business Administration, Leadership, Management, Marketing, Communications, Customer Service, Healthcare, Eldercare, Sales, Medical Billing and Coding, Healthcare leadership, Business leadership and more!
Contact curtisvoelker@centralpenn.edu for more information!
Alzheimer’s Disease and Dementia Care Training Seminar (non-credit)
This program is designed to educate individuals on the fundamental concepts of care provision to individuals with dementia and Alzheimer’s Disease. Participation in the seminar enables eligibility to become a Certified Dementia Care Practitioner.
Customer Relation Skills for the Insurance Industry Certificate
The Customer Relation Skills for the Insurance Industry Certificate program prepares students to successfully earn their Pennsylvania insurance license and begin working as an insurance agent or broker. Students completing this certificate will have the opportunity to obtain knowledge in the core areas of communications, sales, accounting, marketing, business law, and insurance. The objective of the Customer Relation Skills for the Insurance Industry Certificate program is to provide students with the knowledge and skills to start or continue a successful career in the field of Insurance or to transfer to another degree to include Entrepreneurship and Small Business Management, Communications or Business.
Executive Corporate Leadership (Post-Baccalaureate Certificate)
The Post- Baccalaureate Certificate in Executive Corporate Leadership in Central Penn’s School of Business is an 18-credit, interdisciplinary certificate. Leaders spend the entirety of their days making decisions. Many decisions are routine; others are unique and critical. Solutions to problems may require considering past experiences, deeper mental engagement with the present and future predictions. This class takes a dual approach to decision-making and risk aversion. This course will teach you to make sound decisions through evidence-based solutions, logic, and best practices. It will also examine the cognitive processes involved in decision-making, including intuition, association, and judgment. Other topics include information overload, biases, group decision making, ethical decision making, decision framing and System 1/System 2 thinking.
Financial Controllership Certificate
The certificate program in Financial Controllership provides students with the skills needed to operate in a management and leadership role within an organization.
Hotel Administration Certificate
This certificate program will enable students to enhance their current skills to benefit their current hospitality employment status. It is also geared towards entry-level college students who have a desire to learn about the nuances of the hospitality industry. Both audiences can transfer these credits directly into a Human Resource Management Associates Program or into a Bachelor’s degree program.
Marketing Management Certificate
This Certificate in Marketing Management provides students with opportunities to apply marketing concepts to business models, develop marketing strategies, and employ advertising campaigns. This certificate will prepare students for a wide range of careers in the marketing field at varying organizational levels of management.
Organization Change Management Certificate
Central Penn’s Certificate in Organization Change Management provides the student with the ability to anticipate change within their organization, implement changes needed, and sustain the momentum of their change management initiatives to advance organizational goals.
Patient Care Assistant Certificate
The Patient Care Assistant Certificate program is part of the Center for Workforce Excellence programming and will only enroll cohorts when contracted.
This 3-credit course is designed to train individuals to work hands-on with patients who have a variety of healthcare needs to provide the local healthcare market with qualified healthcare professionals. The program is designed for applicants interested in an entry level position providing direct patient care. Patient Care Assistants may work in numerous settings, such as hospitals, home healthcare agencies, rehabilitation centers, dialysis facilities and assisted living facilities.
Patient Care Technician Post-Medical Assisting (MA) Certificate
This program fills a need identified in the local healthcare market. The target audience for the proposed certificate is currently certified medical assistants wishing to expand their clinical skills to be more involved in direct patient care. Based on the NHA domains, many of the skills learned during MA education apply to patient care assistants, so the certificate will focus on those direct patient care skills needed, such as foley care, feeding tubes, ROM, transfers, bathing, toileting, ambulation, removal of IVs, I&O, splinting, etc. The program can be taught in an on-ground or blended program as establishing competency in these skills will be observed in the lab. The curriculum will be designed to align with the National Certified Patient Care Technician Test Plan and the NHA Certified Patient Care Technician/Assistant Test Plan.
Personal Training Certification Preparation Course (non-credit)
The Personal Training Certificate provides graduates with exposure to the skills necessary to function in an entry-level position within a physical fitness/wellness career. The program emphasizes basic human body sciences, lifestyle and health, nutrition, and sports medicine. Graduates will be familiar with industry terminology, biomechanics and exercise physiology. Students will also understand the legal requirements associated with the fitness industry. Students will also be qualified to sit for a Personal Training Certification Examination through the American College of Sports Medicine (ACSM).
Restaurant and Food Services Management Certificate
This certificate program will enable students to enhance their current skills to benefit their current hospitality employment status. It is also geared towards entry-level college students who have a desire to learn about the nuances of the hospitality industry. Both audiences can transfer these credits directly into an HRM Associates Program as well as eventually earning a Bachelor’s degree if so desired.
Recent Success Stories
Testimonials
“Partnering with the Center for Workforce Excellence at Central Penn College has been an extremely rewarding experience for our team members. The company paid educational undergraduate (Certificate) experience in Organizational Management has not only expanded but added great value to GIANT University’s development offerings. Team members excitedly report the course content is extremely relevant to their current roles and see it preparing and moving them towards their future career aspirations. In addition, the corporate partner scholarship offered by Central Penn helps make the entire process of working towards their degree more achievable.”
The GIANT Company
“Our partnership with the Center for Workforce Excellence at Central Penn College continues to grow and benefit our team members. Employees from all different areas of our dental group participated in the Management Training for the Dental Professionals course. We were able to adapt the course to meet the needs of our specific business and also provided 10 continuing dental education credits for attendees through the Verber Advanced Dental Institute. Partnering with Central Penn has allowed us to offer and see the benefits of having team members take soft skill classes that enhance their clinical expertise as well as the business acumen of our administrative team.”
Verber Dental Group
“We have enjoyed our partnership with the Center for Workforce Excellence at Central Penn College to craft custom professional development programs for our members. We can approach with a one-sentence goal, and the team creates a full-blown program to meet that goal. They are quick to respond to our needs and think outside the box to develop truly unique solutions.”
Harrisburg Regional Chamber & CREDC
“We wanted to find relevant and engaging content to further develop the skills of our management team. Central Penn College’s Center for Workforce Excellence delivered just that. Our management team took part in a non-credit Management Training Series which gave comprehensive instruction in the key areas of communication, decision making, psychology and general management principles. The feedback from the team has been nothing but positive. Working with CPC’s Center for Workforce Excellence was a great experience, they listened to our needs as an organization and tailored a program for us. We look forward to a continued partnership.”
ARC of Cumberland and Perry Counties
What We Offer
From one-day workshops to multi-week, in-depth engagements, Central Penn creates targeted, educational programs that meet the needs of your employees and your organization. Drawing from our faculty’s wide and relevant market expertise and our robust catalog of courses, we will design and deliver a completely custom experience that fits your schedule and your budget.
Academic Programs
- Credit or non-credit
- Short-term or long-term
- Stand-alone or degree-connected
- Self-Paced Modules
Training Approaches
- Half-day workshops
- Weekday courses
- Weekend seminars
- Longer, recurring engagements
Location
- Onsite – We bring the instructional team and learning to you
- On-campus – Your employees attend their courses at our Summerdale locations.
- Online – As a leader in online education since 2004, we create meaningful online learning environments
- Hybrid – Why pick just one? Develop a mix of in-person and online instruction as part of this program
Questions to Consider
- What knowledge gaps are present among your current workforce?
- How thorough is your succession planning? Do your future leaders have the right skills to take the helm tomorrow?
- What are your current competitive advantages? And what do you need to ensure they remain advantages in the future?
- Does your company’s vision for growth match your current workforce’s capabilities?
- Do you have departments or teams that continually perform below expectations?
Featured Partners of the Center
Learn More About Our Customized Solutions
Curtis Voelker
Director of College Relations
717-728-2336
curtisvoelker@centralpenn.edu
